Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming should be viewed as entertainment, similar to going to the movies or enjoying other leisure activities. It should never be considered as a way to earn money or solve financial problems. While we want you to enjoy our platform, your wellbeing is our priority.
Always gamble within your means and only with money you can afford to lose.
Age Verification
Online casino gaming in New Zealand is only for adults aged 18 years and over. By accessing our platform, you confirm that you meet this legal requirement and are of legal gambling age in your jurisdiction.
If you are under 18, please do not attempt to register or gamble on our site. Parents and guardians should monitor their children's online activities.
Warning Signs of Problem Gambling
If you notice any of the following warning signs in yourself or someone you know, it may indicate problem gambling:
- Constantly thinking about gambling or past gambling sessions
- Needing to gamble with increasing amounts of money to get the same excitement
- Repeatedly trying to cut back or stop gambling without success
- Chasing losses by gambling more to win back money you've lost
- Hiding gambling activity or lying about the amount you gamble
- Gambling to escape problems, anxiety, or negative emotions
- Neglecting family, work, school, or other important responsibilities
- Borrowing money or using credit to fund gambling
- Experiencing relationship problems due to gambling
- Feeling irritable or anxious when trying to reduce gambling
If you experience several of these signs, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Session Limits: Automatically end your gaming session after a set amount of time
- Self-Exclusion: Voluntarily exclude yourself from the casino for a period of time (days, weeks, months, or years)
- Account Closure: Permanently close your account if needed
These tools are designed to help you stay in control. We encourage you to use them if you feel your gambling may be becoming problematic.
Support Organizations & Resources
If you're struggling with gambling, help is available. Here are trusted organizations that provide confidential support:
New Zealand
- Problem Gambling Foundation (NZ): www.pgf.nz – Free, confidential counselling and support
- Gambling Helpline (NZ): 0800 654 655 – Free 24/7 helpline
International Resources
- GamCare (UK): www.gamcare.org.uk – Support and counselling services
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Information and counselling
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Education and support resources
- National Council on Problem Gambling (USA): www.ncpgambling.org – Helpline: 1-800-522-4700
All of these organizations offer confidential, non-judgmental support at no cost.
Take Action Today
If you believe you have a gambling problem, or if someone you care about is affected by problem gambling, please seek help immediately.
Remember: Problem gambling is a recognized health issue, and recovery is possible with the right support. Contacting a helpline or counselor is a sign of strength, not weakness.
Contact the Problem Gambling Foundation (NZ) on 0800 654 655 or visit www.pgf.nz to start your journey to recovery.